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Guide: Restart your computer when the screen is black

Written by Joakim Björck | April 18, 2024

Here's how to perform a forced restart when your screen goes black or if your computer is not behaving as it should.

Why is the screen black?

A common reason for the screen turning completely black is due to the computer entering sleep mode or becoming overloaded. It could also be a result of a faulty system update or hardware issue. Understanding why the screen is black can help you troubleshoot and resolve the issue.

It's a good idea to check if the computer has entered sleep mode by pressing a key or moving the mouse. If the screen remains black, you can try performing a forced restart to reset the computer.

Steps to restart your computer

To reboot your computer when the screen is completely black, follow these steps:

1. Press and hold the power button on your computer for at least 40 seconds until it completely shuts down.

2. Wait a few seconds, then press the power button again to restart the computer.

3. If the screen remains black after the restart, it may be necessary to contact a technician or seek additional support.

Other methods to address a black screen

If a forced restart doesn't resolve the issue of a black screen, you can try the following steps:

- Disconnect any external devices connected to the computer.

- Try connecting to an external monitor

- If the problem persists, it may be necessary to contact a technician for further troubleshooting and repair.