Click the OneDrive icon in the upper menu bar (or down right on Windows) where you see the clock, then on the gear and select "Settings"
Select "Backup" > "Manage Backup". Make sure it says "Files have been backed up". If not, check both Desktop and Documents (and Pictures on Windows) and click "Start backup"
Files outside these folders that are not already synchronized by any cloud service need to be moved into OneDrive. For example, the "Downloads" folder is local and will not be synced, so if there are files locally on the computer that need to be saved, it's good to move them into OneDrive.
Also, make sure all files have been synchronized, then OneDrive should say "Your files have been synchronized' and it looks like this:"
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Hope this article gave you answers – or maybe a few new ideas. If you'd like to take it further, we're here. Bounce an idea, ask a question, or let us help you get it done. It's free to ask.
Martin is an Onboarding Specialist at Azeo, with a strong background in IT support and a particular focus on Apple environments. He plays a key role in ensuring smooth and efficient onboarding experiences for new users and organizations, providing structured guidance, technical expertise, and a high level of customer focus. Through his attention to detail and user centric approach, Martin helps customers get started quickly while optimizing their overall experience.
