Follow this step-by-step guide to restore your Mac to factory settings.
Preparation for restoration
Follow our comprehensive guide to prepare yourself for a restoration process. Click on the link below.
Inför återställning av en Mac
Complete the restoration process
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Boot your computer into macOS Recovery mode:
On a Mac equipped with Apple Silicon (MacBooks from 2020):
Click At the top left corner, click on the Apple logo and then select "Shut down...". Once the computer is powered off, press and hold the power button until you see the Startup Options.
On an Intel-based Mac (MacBooks prior to 2020):
Click on the Apple logo at the top left corner and then select "Shut down...". Once the computer is powered off, press and hold the Command + R keys until you see the Startup Options loading screen.
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In the Recovery window app, select Reinstall for your version of macOS and then click on Continue.
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Follow the on-screen instructions.
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In the settings where you choose a volume, select the current macOS volume (in most cases, it is the only available option).
Do you want to know more? Talk to Joakim Björck.
Joakim Björck is a key player in Azeos support team as a support coordinator. His expertise in technical support and customer service is crucial for quickly and accurately handling customer issues, exceeding expectations, and enhancing the customer experience. Joakim's ability to efficiently coordinate resources makes him an invaluable part of the team and a reliable point of contact for customers.
