Add a Shared Mailbox in Outlook for Mac
On Mac computers, shared mailboxes need to be added manually in Outlook. Follow the guide below to add a shared mailbox.
How do you open a shared mailbox in Outlook?
To open a shared mailbox in Outlook, go to File > Open > Shared Mailbox, search for the mailbox, and click Add.
Follow the steps below:
While in Outlook, click File > Open > Shared Mailbox...
Enter the desired mailbox in the search box, then click Add.